Webhosting

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Rent storage space for your website and e-mails. Find answers to frequently asked questions here.

Web hosting from Swisscom

If you want to create your own website, you will need storage space for your website content. Web hosting from Swisscom gives you the option of storing your website data and e-mails securely in our Swiss data centre.

Websites created with the HomepageTool cannot be switched to another hosting provider.

Your website with HomepageTool

Easily create your own website with our HomepageTool.

HomepageTool help

Own website

Transfer content

Content cannot be transferred automatically if you wish to edit your existing website using the Swisscom HomepageTool. However, you can use the copy and paste function to move it to the HomepageTool quickly and easily.

Backing up your hosting environment

To recover a full back-up of your hosting environment or if you require any other technical support, please contact our Support team. Please note: There may be a charge for this service.

Want to stop managing your own website?

localsearch a Swisscom subsidiary, specialises in creating and running sophisticated websites. They would be happy to manage your website and hosting for you in the future. If you have created a website with the HomepageTool, you can enjoy this service at a reduced price.

Manage your domain

When you have your own Internet address, managing your domain is an important task. Find out what to look out for.

Read more

Frequently asked questions

Follow the step-by-step instructions to set up or adjust the e-mail account on your computer, smartphone or tablet.

Basically, they should first make sure that no longer needed emails are moved from the mailbox. Please also consider the recycle bin here. The procedure for cleaning up differs between the various email clients (Outlook, Apple Mail, etc.) only in the handling. E-mail clients usually offer archiving functions that allow e-mails to be saved locally for specific purposes. It is advisable to check whether you need to have e-mails with large attachments or old e-mails permanently available. Archiving or storing large attachments locally relieves the load on your mailbox on the server side and thus increases performance.

Follow these steps to cancel your web hosting product:

  1. Log in to the Swisscom Marketplace.
  2. Move the cursor over the HomepageTool app.
  3. Click the cogwheel icon and then “Manage application”.
  4. Click “Cancel subscription”.
  5. Select the required cancellation date.

Web hosting can no longer be used once it has been cancelled.
If you have a domain registered via Swisscom, you will still be able to access the web hosting Control Panel (login.hostcenter.com), where you can transfer your domain to another registrar.

In case of problems, e-mail webhosting.support@swisscom.com

You can up- or downgrade to another price plan at any time (with the exception of add-ons). The change takes immediate effect. With upgrades, you pay the difference on a pro-rata basis. In the case of downgrades, the current billing cycle will be based on the old price.

To change your subscription, proceed as follows:

  1. Log in to the Swisscom Marketplace.
  2. Move the cursor over the web hosting app.
  3. Click the cogwheel icon and then “Manage application”.
  4. Go to “Update subscription”.
  5. Choose the version you require.

SSL stands for “Secure Sockets Layer”: This technology forms a secure connection between your website and the visitor’s web browser. This connection is used to transmit all sensitive data in encrypted form: third parties can neither see nor use it. Your benefits are summarised below:

  • Visitors can check the authenticity of your company at a glance.
  • The SSL certificate with advanced validation attracts more visitors, sales and registrations thanks to visible security.
  • The SSL certificate shows new or very cautious visitors that your website is not a fake.
  • Increase your Google ranking by up to 5 percent: better search results bring more visitors to your website, resulting in more interaction and sales.

More about security

Let's encrypt (free SSL) is included in the web hosting service and HomepageTool. Additional encryption is not absolutely necessary. Our large-scale versions include a premium SSL certificate. You can activate certificates in your Control Panel under “SSL certificates”.

You can activate permanent HTTPS redirection because every website hosted by Swisscom has an SSL certificate as standard. To do this, proceed as follows:

  1. Launch your website’s Control Panel.
  2. Go to the “Websites” tab.
  3. Click “Edit” for the required website.
  4. Select “Activate SSL redirection”.

Please note that you may need to manually change existing links on your website from http:// to https:// and that you may need to carry out further actions (including plugins) depending on your website solution.

To configure an https redirect using .htaccess, proceed as follows:

  1. Use FTP to connect to your root directory and open the public_html folder of the corresponding Homepage Tool website.
  2. Open the .htaccess file (download).
  3. Replace the file content with the following values:
    #BEGIN HTTPS Redirection
    RewriteEngine On
    RewriteCond %{HTTP:X-Proto} !https
    RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
    </IfModule>
    #END HTTPS Redirection
  4. Resave the .htaccess file into your directory (public_html).
  5. Restart the browser.

Your website should now automatically open using HTTPS . Check this by entering your domain (without http:// or https://).

 Support

Contact

Do you have questions concerning our products?
We will help you via telephone or chat.