HD-Phone Zermatt

On this page:
Find out more about the operation, keys and functions of the Zermatt HD-Phone and how to set it up and use it. 

Device and buttons

Find out about the device and the HD-Phone buttons in the button overview. The Zermatt HD-Phone only works in conjunction with the Swisscom Internet-Box  on a fixed network connection (IP).

Internet Box Light

Set up and use

Help topics & tips HD Phone Zermatt

Instructions, documents and firmware

In diesem Video zeigt Oliver, Trainer bei Swisscom Academy, den Lieferumfang der Internet-Box 4 und erklärt dir wie man diese Installiert.

Frequently asked questions


Before you press the + key (pairing key/connection key) on the Internet-Box (base station), start the automatic DECT registration process as follows:

  1. On your telephone, select:   Menu - Settings - Customise settings - Register - Log in 
  2. Now press the + key on the Internet-Box
  3. The two devices will show a successful connection on their displays. 
  1. Pick up the telephone. Press hard on the cover with both thumbs and push it away from you at the same time.
  2. Replace the batteries. Only use AAA NiMH-930 mAh batteries.
  3. Replace the cover on the telephone and close the battery compartment by pushing the cover back until it snaps into place (clicks).

The crown button can be assigned a function of your choice. The following options are available:

  • Display missed calls
  • Make an internal call
  • Select a saved number using the direct call function
  • Add the last number to the blacklist
  • Block incoming calls
  • Block anonymous calls
  • Forward calls
  • Withhold your number

How to activate the crown button: On your handset press Menu > Settings > Configure crown button and select the function of your choice.

Please note: If you block incoming calls via the crown button you can only reverse this setting on My Swisscom (Customer Center)(opens in new tab).


Your Zermatt HD-Phone has a choice of 20 ringtones in premium HD quality. You can select different ringtones for internal and external calls.

Change settings directly on your handset:

  1. Menu
  2. Settings
  3. Ringtones
  4. Select external or internal calls

You can now listen to all the available ringtones and save your favourite one.

You can allocate your important telephone numbers to numbers 0 to 9 (e.g. the internal number of an additional handset, a contact from the phone book or a number you enter manually).

Change settings directly on your handset:

  1. Short dialling (left button on your handset)
  2. Select number
  3. Option
  4. Set telephone number > OK

To retrieve the phone number later, press the programmed number and hold it down.

When the clock is activated it displays the time and date on the handset when it rests on the charger and is not in use. If you do not wish to have this function, you can switch it off.

Proceed as follows:

  1. Menu
  2. Settings
  3. Advanced settings
  4. Time display > OK
  5. Select > Switch off

You have the option to set an alarm on your HD-Phone.
Change the settings as follows:

  1. Menu
  2. Settings
  3. Alarm clock
  4. Set alarm
  5. Save (the alarm clock symbol will be displayed in the top display line)

When the alarm rings you can stop it by pressing the off (left) button. Every time you press the snooze option (right button or any other button) the alarm will ring again in another five minutes.

If the alarm is not switched off, it will stop automatically after 10 minutes.

Your HD-Phone can also work as a babyphone. Activate the babyphone function and enter a phone number (e.g. your mobile number) as the recipient.

The recipient's phone rings as soon as the baby makes a noise. When you activate the function, you can set whether you want the HD-Phone to ring at low noise levels (high sensitivity) or only respond to louder baby noises (low sensitivity). Place the HD-Phone around 1-2 metres away from your baby and point the microphone at the baby. The HD-Phone will not receive calls while the babyphone function is active.

Change the following settings to activate the babyphone:

  1. Menu
  2. Settings
  3. Babyphone
  4. Select level of sensitivity
  5. Enter telephone number
  6. OK

You can select night mode to change your handset’s settings for a specific time. The following options are available:

  • Set the start and end time
  • Select the ringtone
  • Set the ringtone volume
  • You can select an increasing ringtone volume from volume level 3 upwards
  • Set the brightness of the clock in the charger.

Change the settings as follows:

  1. Menu
  2. Settings
  3. Adv. settings
  4. Night mode
  5. Switch on > OK
  6. Set mode > Save

Help from the Swisscom Community

Couldn't find an answer? Ask the Swisscom Community. More than 10,000 active users are waiting to help you.