TV-Box 5

On this page:
Setting up the TV-Box 5 (IP2300) using the instructions, understanding the connections and interpreting the LEDs correctly.

Go to product in Shop

Device and ports

Download the instruction PDF to get more information about the connections and set up of the TV-Box 5.

Internet Box Light

Set up and use

App instructions

The My Swisscom App will guide you through a step-by-step setup process for your device.

Scan the QR code to get started.


App instructions

The My Swisscom App will guide you through a step-by-step setup process for your device.

Help topics & tips TV-Box 5

Instructions and energy consumption

Frequently asked questions

Now powered by Android TV™

The new TV-Box is powered by Android TV. The TV experience remains the same, but you can now also enjoy features such as, Google Assistant, Google Play and Chromecast built-in™.

A Google Account is not required to access certain features. You can still watch TV programmes and videos and use all blue TV features. A Google Account is needed to customize your experience such as access Google Play to download apps and for certain features in regards to Google Assistant.

Create Google Account

On the TV, go to the menu and select ‘Apps’. You can install all other apps on Google Play. To do so, click the Google Play app.

Go from your phone, tablet, or laptop to your TV in an instant. With Chromecast built-in™, you can cast all your favorite movies, shows, apps, games, and more directly to your TV.

You can also use Chromecast built-in to stream content from the most common streaming apps to the TV with an Apple device. Go to Google instructions(opens in new tab)

You can also stream your mobile photos to the TV through the myCloud app. Here’s how

You launch Swisscom’s voice control using the microphone button on the blue TV remote control. You can use it to search for content or control the TV-Box (e.g. changing channels, volume control, recording programmes, opening the TV Guide).

To talk to Google Assistant, click the coloured Google Assistant button on the top-left of the remote control to get started. You can search for movies and shows across live TV, on-demand, and streaming apps as well as get recommendations to match your mood, ask questions, control smart home devices, and more.

Yes. The new TV-Box 5 is powered by Android TV, for which Google’s terms and conditions of use must be accepted. This is in line with current practice when setting-up Android-based smartphones, during which users are required to accept the service provider’s terms and conditions of use in order to use the smartphone. By using this platform, we can continue to provide you with the blue TV experience you’ve come to expect while also giving you access to features such as Google Assistant and Google Play.

We do not send any data to Google. This applies in particular to blue TV usage. If you use features such as Google Assistant or Google Play, these are subject to the same regulations as the use of other Google features, which have to be accepted in advance.

Google, Google Play, Android TV, Chromecast built-in and other marks are trademarks of Google LLC.

TV-Box 5 general

Whether your TV-Box is right next to the Internet-Box or on a different floor in your house, there are various options for connecting the two boxes.

Go to connection options

Steady white LED: The TV-Box is switched on.

LED does not light up: The TV-Box does not have power.

Steady red LED: The TV-Box is on standby.

LED flashes blue: The TV-Box is starting up.

The standard audio mode on the TV-Box 5 is stereo. You change the mode in Settings > Video and audio > Audio.

The following surround-sound audio modes are available:

  • Compressed surround sound (Dolby Digital Plus): To enjoy 5.1 sound or up to 7.1 sound, you need a TV or sound system compatible with Dolby Digital Plus.
  • Uncompressed surround sound (Dolby MAT): For premium quality 5.1 or 7.1 sound, you need a TV or sound system compatible with Dolby Digital TrueHD.

To pair devices such as headphones or speakers with the TV-Box 5 via Bluetooth, proceed as follows:

  1. In your TV-Box menu, go to Settings> System > Google settings> Remote control & accessories. 
  2. Confirm with the pairing button on your Bluetooth device.
  3. On the TV, select the ‘Add device’ option and select the Bluetooth device that you wish to connect to the TV-Box. 
  4. Follow the on-screen instructions to pair your Bluetooth device. Click ‘Pair’ when prompted to do so.

You will now hear the sound through the paired device. In standard stereo mode, you can use your Swisscom TV remote control to adjust the volume.

Use the optional Y cable to connect a USB-A device to your TV-Box 5 (such as the USB IR dongle kit for a universal infrared remote control). Instructions:

  1. Unplug the network cable from your TV-Box 5. 
  2. Connect the TV-Box 5’s power cable to the Y cable. 
  3. Connect the Y cable to the TV-Box 5. 
  4. Connect the USB-A device. 

Yes, each household can use up to 5 Swisscom TV-Boxes. You can use any TV-Boxes. However, please note the device restrictions.

The TV-Box belongs to you and you are under no obligation to return it to Swisscom. However, if you no longer need the TV-Box, Swisscom can refurbish it and give it to another customer as a replacement device.

More information on returns

Help from the Swisscom Community

Know more together: Our community with over 10,000 active users will be happy to support you.