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Information and instructions for installing the Swisscom Box (IP1800). Learn all about the connections and get more help.
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Download the instruction PDF to get more information about the connections and buttons of the Swisscom Box 21.
Instructions Swisscom Box 21(opens in new tab)
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“Swisscom Box 21 Set-up” Instructions
Swisscom Box 21 Declaration of Conformity
Steady white LED: The Swisscom Box is switched on.
LED does not light up: The Swisscom Box is switched off.
Steady red LED: The Swisscom Box is on standby or has no Internet connection.
The TV-Boxes can be connected with all Swisscom routers. With one restriction: the Voice Assistant cannot be used with the Centro Business router.
Yes, each household can use up to 5 Swisscom TV-Boxes. You can use any TV-Boxes. However, please note the device restrictions.
Yes, you can also use Blue-TV without a Swisscom TV-Box. Find out more about using blue TV in the browser, via the app or with a third-party provider.
The TV-Box belongs to you and you are under no obligation to return it to Swisscom. However, if you no longer need the TV-Box, Swisscom can refurbish it and give it to another customer as a replacement device.
More information on returns
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