Switch your Internet-Box on and off here. Please note that your services like Swisscom TV, fixed network telephony (IP) or central storage only work when the router is switched on. If you are not using the Internet-Box for several days or even weeks – when you are on holiday, for instance – it is best to disconnect the box and mains adapter from the power. This further reduces electricity consumption considerably
although mobile data access over your app no longer works.
Insert the mains adapter supplied here.
If you have fixed network telephony (IP), use the two grey telephone ports "phone 1 and 2" to connect your analogue telephone sets and/or fax machines. Your existing phones can only be connected to the Internet-Box and not to the telephone sockets in your home. Please also follow the instructions in the enclosed installation manual. Swisscom HD-Phones can be connected to the DECT base station integrated into the Internet-Box simply and wirelessly.
DSL Internet port
Insert the DSL cable here to connect the Internet-Box to the telephone socket via the microfilter. Please refer to your installation manual to check the cabling you need. Please always use the most recent cables supplied. This avoids services being limited unnecessarily.
Gigabit Ethernet connections
The Ethernet cable included with the Internet box should be used to connect a computer, Swisscom TV box, and other devices to the Internet box whenever possible. Please note that only a fully extended cable supports the high speed data transfer rate of up to 1 Gbit/s.
In order to take advantage of the maximum speeds, please always use a fully extended Cat6 cable. The cable category is shown on the cable itself.
Only relevant for fibre customers with the required fibre-optic module.
Insert the fibre optic cable supplied into the fibre optic module using the blue connector. The other of the cable with the green connector is inserted into the fibre-optic socket on the wall. The cable is delicate, so please do not touch it at either end. Please also heed the instructions in the enclosed installation manual.
Using an object with a sharp tip, lightly press this button to reset the Internet-Box to its default settings. All the personal settings like network settings, device names, address book entries, port forwarding etc. which were made in the web portal are deleted. We recommend that you save the configuration in the web portal first.
You can insert a dongle (with corresponding data subscription) into the 3G/LTE port on the Internet-Box. If your Swisscom line becomes unavailable at any time, for instance due to damage from construction work outside, the Internet-Box will automatically connect to the mobile network. The changeover to the mobile network currently works with the following dongles on the market: Huawei E303 for 3G and Huawei E3276 for 3G/LTE. Please ensure that the SIM card you are using is enabled or enter the PIN on the Internet-Box web portal.
Use the two USB ports to connect USB storage media (USB 2.0 or newer) at any time for access to your favourite songs, photos and videos on all computers and DLNA-enabled devices in your network environment. For mobile access to all content you can use the Internet-Box app and always have your important documents with you. All common storage formats for USB hard disk supported (NTFS, FAT32, HFS+ and EXT).
SD memory card slot
As an alternative to the USB ports on the back of your Internet-Box you can also use the main memory function by inserting a class 10 SDHC card of up to 64 Gb in the SD memory card slot (on the side). The data stored on the card can then be accessed by all devices in your network environment and the Internet-Box app. You can use easily move files from one computer to another over this storage space. Please note that the ExFAT file format is not supported.